and this is where the love affair with Best Buy ends
Thursday, July 12, 2007
I have actually been a little bummed lately that there won't be any good technology stores where I'm moving in a few weeks. I do a lot of online shopping for my gear, games, etc, but there is something to be said about standing in a brick and mortar store and looking at a few hundred big screen tv's to get my geek on. And Best Buy has always been my store of choice. Anything tech-related that I do buy in the non-virtual world I buy there. No commission, people that actually have a clue when I ask them any technical questions. A bigger fan of Best Buy there never was. Until I received the following two emails:
Well, let's just say I'm not so bummed that there won't be a Best Buy where I'm moving anymore. Because I won't be setting foot in one of their stores or spending any money on them online again ever again. Assholes.
EDIT 07-16-07 - Oh and now one more thing. I just got an email from one of the other 'winners', thanking Best Buy for giving out all of the recipient's email addresses in the notification email. Turns out the douchebag who sent the notification just plunked everyone's address into an email and hit send, so I can now look forward to thanking Best Buy for increasing my spam as well as screwing me with this phoney prize notification in the first place. It just gets better and better.
From: Name Removed (Best Buy Canada)You apologize for the confusion? I am a HUGE Police fan, I am already going to be attending the concert mentioned, and I was absolutely ECSTATIC that I had won backstage passes to it. And then I get an, 'Oops, sorry about that' email? What the fuck?!?
Sent: Wednesday, July 11, 2007 11:35 AM
To:
Subject: Prize Notification - Best Buy Police VIP Passes
Hello,
Congratulations! You have been randomly chosen to win one pair of Best Buy VIP Police Station Passes (no commercial value) valid for entry in the the Best Buy VIP Police Station. The Best Buy VIP Police Station is a VIP Room situated in the venue where you will be treated to a little VIP treatment inclusive of tasty Moroccan appetizers prior to the concert.
As a reminder you must possess valid concert tickets to the July 23rd Toronto Police concert at Air Canada Centre to gain entry into the venue and to use your Best Buy VIP Police Station Passes. The Best Buy VIP Police Station passes are not valid for concert entry.
To be declared an official winner you must:
* Reply to this prize notification in 48 hours - Deadline July 20, 2007 12 :00pm PST
* Be the age of majority in your province of residence
* Possess valid concert tickets to the July 23rd concert in Toronto at Air Canada Centre
* Answer the skill testing question and sign the prize waiver form attached.
* Fax the signed and completed prize waiver form to Attn Name Removed @ xxx.xxx.xxxx . Please reply to this email notifying us that the fax has gong through.
* Reply to this email with your full name and address as it appears on your ID as this is the name that will appear at will call when you go to pick up your passes.
Once you have been declared the winner (completed the above) we will provide you with instruction on how to obtain your Best Buy VIP Police Station Passes.
Thank You,
Name Removed
Best Buy Canada Ltd.
From: Name Removed (Best Buy Canada)
Sent: Wednesday, July 11, 2007 2:59 PM
To:
Subject: ERROR - Prize Notification - Best Buy Police VIP Passes
The following Prize Notification was sent out in Error. If you have received this please disregard and delete this email.
The official winners will be contacted directly in an email to follow in the next hour.
We apologize for the confusion.
Thanks,
Name Removed
Well, let's just say I'm not so bummed that there won't be a Best Buy where I'm moving anymore. Because I won't be setting foot in one of their stores or spending any money on them online again ever again. Assholes.
EDIT 07-16-07 - Oh and now one more thing. I just got an email from one of the other 'winners', thanking Best Buy for giving out all of the recipient's email addresses in the notification email. Turns out the douchebag who sent the notification just plunked everyone's address into an email and hit send, so I can now look forward to thanking Best Buy for increasing my spam as well as screwing me with this phoney prize notification in the first place. It just gets better and better.
Labels: everything else, rants, tech
posted by raistlinsghost at 7/12/2007 09:54:00 PM
8 Comments:
I'll let Joe co-bitch with you on this one.
you should send best buys head office copy of email. along with a threat to sue.
Yeah that to Wally. I'd bitch and moan about pain and suffering...
Lol, just another example of Best Buy Canada. They suck!
My partner worked for them for 9 months, and they put him through hell! He threatened to quit and they got all the big bosses in a room with him saying how they didn't want him to leave, and how they were thinking about making him Manager - yet if he wasn't getting numbers, they threatened to fire him. Talk abut double standards.
Since he finally quit a little under a year ago, we've barely set foot in one. Best Buy screw up in so many ways it's not even funny. There's a website dedicated to their screw ups at http://bestbuysux.org/
Sorry you had to go through that, but I can't honestly say it surprises me any.
Here via BlogExplosion.
Weird seeing this entry, man. Best Buy just really upset me, too. We bought a dishwasher from them and long story short, a simple delivery got really screwed up. And when I try to call about it, I'm literally on the phone, on hold, for 30 minutes.
Their customer service is really, REALLY, bad.
I can't say bogus Police backstagers would've bothered me but I share your pain. I just replaced "Police" with "Tom Waits" and it made me want to drown a mime.
Assholes indeed. If Circuit City didn't blow I'd co-protest but... eh.
North Bay is getting a Future Shop at the NB Square...Not bad for the Bay!
Seeing as best buy is getting an ass reaming right now, I'll add my story. Short one.
Bought a cell phone, refurbished, it was supposed to have a 50 buck airtime credit. They failed to mention it was for new activations only. Called and got the "too bad, so sad" story and to call Telus (the provider) and they told me that it was Best Buys issue. I will never deal with them again. The ONLY reason I bought the phone from them was that damn credit.
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